Dispatcher
POSITION
Dispatcher
GENERAL DESCRIPTION
Coordinate daily field activities to ensure effective completion of all projects. Provide operational support to drivers.
DUTIES AND RESPONSIBILITIES
Plan and schedule the work to be performed
Assign personnel and equipment for specific tasks/jobsites based on training, experience and endorsements of each employee
Dispatch drivers through use of scheduling software
Maintain accuracy in scheduling software to include any changes throughout the day
Prepare and distribute all needed paperwork (work orders, manifests, safety forms, etc.) to personnel
Ensure accuracy and timeliness of per-diem requests submitted by drivers
Assist with tracking credit card reports for transportation staff
Monitor drivers Hours of Service, Pre and Post Trip Inspections for DOT compliance
Perform customer service functions to assist clients with scheduling work, waste disposal, manifesting and pick-up/disposal status
Track location of equipment and personnel daily using Schedule-It and Samsara
Communicate with Fleet Manager regarding equipment in need of repair
Prepare daily and monthly reports as requested
Serve as primary point of contact for transportation employees during normal business hours
Schedule disposal appointments with disposal sites
Tracking of roll-off boxes and vac-boxes
Interacts and assists sales staff to ensure customer satisfaction and work completion
Communicate with human resources regarding time off requests for drivers
Coordinate with other divisions as needed
Purchase order requests
Participate in weekly scheduling meetings
Assist Director of Planning & Logistics as needed
Support and comply with all components of the company’s safety program
Regular, reliable and physical attendance is an essential function of this position
These items are not meant to be exhaustive of responsibilities, duties or requirements. Additional tasks may be requested as needed to meet overall objectives of the Taplin Companies
KNOWLEDGE AND SKILL REQUIREMENTS
Excellent communication skills in written and verbal forms
Strong organizational skills, ability to prioritize and multi-task
Excellent Interpersonal skills and leadership abilities
Strong Microsoft Excel, Word, Internet skills
Ability to perform duties and responsibilities with little to no supervision.
Able to follow verbal and written instructions
Thorough knowledge of company field equipment and its capabilities.
Clean driving record and insurable in accordance with Company’s current auto insurance carrier
EDUCATIONAL / CERTIFICATION REQUIREMENTS
Bachelor’s degree in related field or equivalent experience 3 years
PHYSICAL REQUIREMENTS
Must be mentally and physically fit to perform assigned duties
Must be able to stand, sit and walk for extended periods
Good vision and hearing
Drug free
ACCOUNTABILITY
Director of Planning & Logistics